Shipping Policy

Thank you for choosing WearPact Shop. This policy outlines our order processing, shipping procedures, and delivery expectations. By placing an order, you agree to the terms below.

1. Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after payment confirmation. During high-demand periods such as sales or new launches, there may be slight processing delays. You will receive an order confirmation email once your purchase is successfully placed.

2. Shipping & Transit
Once your order leaves our fulfillment center, the estimated delivery time is 6 to 12 business days to most global destinations.

Please note:

  • Business days exclude weekends and local holidays.

  • The estimated delivery window is provided by our shipping carriers and is not a guaranteed date. Transit times may vary due to factors beyond our control, including customs processing, weather, or regional logistics disruptions.

  • You will receive a shipping confirmation email with a tracking number and a link to monitor your package’s journey once it is dispatched.

3. Shipping Destinations
We currently ship to most countries worldwide. At checkout, the system will confirm if we can deliver to your location. Please ensure your shipping address is entered completely and accurately, including any necessary unit numbers or postal codes. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

4. International Customs & Duties
For orders shipped outside our home country, please be aware:

  • You are the importer of record and are responsible for any applicable customs duties, taxes, or fees imposed by your country’s regulations.

  • These charges are not included in your item total or shipping cost and are collected by your local customs authority upon arrival. WearPact Shop has no control over these fees and cannot estimate their amount.

5. Delays & Lost Packages
While we make every effort to ensure timely delivery, occasional delays can happen. If your tracking information shows no movement for an extended period (e.g., more than 15 business days), or if your package is marked as delivered but you have not received it, please contact us immediately at [email protected]. We will work with the carrier to initiate an investigation and help resolve the situation.

6. Our Commitment
We partner with logistics providers who share our focus on reducing environmental impact. Where possible, we utilize carbon-neutral shipping options and sustainable packaging materials to align with our brand mission.

7. Contact Us
For any questions regarding your order’s shipment, please contact our customer service team.
Email: [email protected]
We aim to respond to all inquiries within 24 hours on business days.